new201611

"Feedback"

 

 

Please read through some of our recent comments and feedback and feel free to add to.

 

By libracare, Aug 11 2017 07:37AM

" Absolutely brilliant care agency - 100% recommend


LibraCare looked after my dad (very frail, Parkinsons and Diabetes, at risk of falls) until he went into a care home in August 2017. The are an excellent care agency. Caring, friendly staff and very professional mangement. Very responsive to changing needs. Will always try their best to be flexible. Excellent in emergencies. Great administration for invoicing etc. Medicines administration first class. 100% recommend."


By libracare, Aug 26 2016 08:14AM

"I am extremely pleased with the excellent care service I receive from you and your team. Libra Care is an integral part of my daily lifestyle and enables me to remain as independent as possible. I always look forward to the supportive visits of my carers as they consider all of my needs and their communication system ensures this. Your management of my care plan is first class"

By libracare, Aug 16 2016 10:31AM

" Libra Care have been excellent and professional from day one in caring for my mom. Carers will leave messages if Mom needs items purchased, to assist in continuity of care. When I was able to go away for the weekend with my daughter and grandaughter, mom had extra visits and carer's phoned me to reassure me that mom was well and safe. It's that extra mile staff go to providing all care but more importantly having time to talk to mom"

By libracare, Aug 10 2016 03:22PM

"The care staff always greet me and ask me how I am. They give me my medication and make conversations that makes my day"



By libracare, Jan 14 2016 12:52PM

"Libra Care provide fantastic care to my mother in law who has vascular dementia. They arrive at the times they say they will arrive, are flexible if problems arise and can be contacted at any time. We have had a few problems associated with the condition but the managers have always responded with patience and understanding. The carers are well trained and always have the need of the patient in mind. They have contacted us directly if there has been an urgent issue and remain professional at all times. Crucially they leave comprehensive notes which have assisted us in helping my mom in law and has also assisted other professionals in their assessment of her needs. I would recommend Libra Care without hesitation"